Non-fault accidentrepairs in Glasgow
If someone else caused the accident, you shouldn’t be left out of pocket or without a car. We manage the claim on your behalf, liaise with the insurers, arrange a replacement vehicle where possible and repair your car properly in our own workshop.
Not your fault?Call us first about your claim
- 4.9On Google, 54 reviews
- 20+Years in the trade
- Since2014Trusted by Glasgow drivers
- Insurance approvedWe deal directly with all major insurers
- Guaranteed workClimate-controlled, dust-free workshop
What’s involvedin non-fault claims
If the accident wasn’t your fault, we can manage the claim, arrange a replacement car where possible and repair yours.
Every job is done in our fully indoor, climate-controlled workshop in east Glasgow, for all makes and models.
Not sure what it needs? Send a few photos with your reg and Jason will come back to you with an accurate price. If something isn’t worth repairing, we’ll tell you.
- Claim
- Managed for you
- Car
- Replacement if possible
- Updates
- Throughout
- Full claim management
- Replacement car if possible
- Regular updates
- No upfront cost if eligible
Who does what
A non-fault claim splits into two short lists. Yours is the first four steps; we handle the rest.
01You
- Report the accident and get the other driver’s details
- Call Ace on 0141 237 8858
- Send us photos of the damage
- Drop the car off, or tell us where it is
02Ace
- Dealing with the insurers
- Arranging a replacement car where possible
- Repairing your car in our workshop
- Keeping you updated until it’s back
Questionsabout non-fault claims
Straight answers to what people ask us most. Can’t see yours? Call the workshop or send a few photos and ask.
Will a non-fault claim cost me anything?
For qualifying claims there are no upfront repair costs. We’ll confirm whether your claim qualifies when you call.
Can I get a car while mine is off the road?
Where possible, we arrange a replacement vehicle as part of the claim.
Will it affect my no-claims discount?
If all the costs are recovered from the other driver’s insurer, your no-claims discount usually stays as it is. You still need to tell your own insurer about the accident.
What should I do at the scene?
Swap names, addresses and insurance details with the other driver, take photos of both cars and the road, and note any witnesses. Then call us and we’ll take it from there.
What if it’s not clear who was at fault?
Call us anyway. We’ll look at the car and talk you through your options; if fault is disputed, claiming on your own policy can be the quicker route, and we can still do the repair.
Need a price?Send a few photos
Snap the damage on your phone, add your reg and a line about what happened. Jason will come back to you with an accurate price, with no hidden costs.